Refund policy

Thank you for supporting The Antiqued Cowgirl! Every item is thoughtfully handcrafted or carefully curated with attention to detail and a love for timeless Western style. Please review our policy before placing your order.

• All Sales Are Final:
Because many of our pieces are handmade, one-of-a-kind, or made in limited quantities, all sales are final. We do not accept returns, exchanges, or cancellations. We sincerely hope you love your purchase as much as we loved creating or selecting it for you.

• Handmade & Unique Items:
Each piece is individually crafted, which means slight variations in color, texture, stone patterns, and finish are natural and part of what makes your item special. No two pieces will be exactly alike.

• Jewelry Care & Repairs:
Our jewelry is made to be worn and enjoyed, but proper care is important. Please handle all pieces with care and avoid exposure to water, chemicals, perfumes, and harsh conditions. If you experience an issue with your purchase within 14 days of delivery, please reach out. While repairs cannot be guaranteed, we will gladly review the situation and do our best to help.

• Sizing Responsibility:
Please carefully review all measurements, sizing information, and product descriptions before purchasing. Customers are responsible for selecting the correct size, and we cannot offer refunds or exchanges due to sizing errors.

• Shipping Information:
We package every order with care to help ensure it arrives safely. Once an order has been shipped, The Antiqued Cowgirl is not responsible for packages that are lost, stolen, delayed, or damaged by the shipping carrier. If you would like additional shipping protection or signature confirmation, please contact us before your order ships.

• Right to Refuse Service:
The Antiqued Cowgirl reserves the right to refuse service, cancel orders, or limit transactions at our discretion to maintain a positive experience for our customers and business.

• Questions or Concerns:
Your satisfaction means a great deal to us. If you have questions regarding your order, please don't hesitate to reach out. We are always happy to help and will do our best to make your experience a positive one.

Thank you for supporting small business and choosing The Antiqued Cowgirl.

Much Love,

Brittney